iberDok achieves ENS High, ISO 27001 and ISO 27018 certifications, establishing itself as a secure and reliable CCM solution

Ayesa Digital’s communication management tool meets the most demanding standards in information security and privacy.

iberDok, Ayesa Digital’s platform for communication management, has obtained the ENS High, ISO 27001 and ISO 27018 certifications—top-tier standards in information security and data protection. This milestone confirms its status as a reliable platform for organizations seeking to reduce operational risks and strengthen the security of their communication processes.

iberDok is a Customer Communication Management (CCM) solution that enables companies and public administrations to manage and optimize all their interactions with customers, users, or citizens. The software integrates seamlessly with corporate systems, supporting both individual communications and high-volume processes. This involves handling sensitive documentation, personal data, workflow automation, and document traceability—making it essential to rely on a certified solution like iberDok, which ensures a high level of security at every stage of the process.

Achieving the High level of Spain’s National Security Framework (ENS) places the platform at the highest standard required for the protection of systems and data, particularly relevant in environments dealing with personal data, sensitive information, and critical services. This recognition validates key aspects such as confidentiality, integrity, authenticity, traceability, and data retention.

This certification is complemented by ISO 27001, which establishes a security management model based on continuous risk assessment and the implementation of controls. Meanwhile, ISO 27018 focuses on the protection of personal data in cloud environments—an essential factor for platforms that manage digital communications at scale.

These certifications ensure that iberDok complies with the most stringent national and international standards in security, risk management, and personal data protection. They also reinforce privacy, transparency, and the responsible handling of information—key elements for meeting regulatory requirements and maintaining customer trust.

About iberDok

iberDok is an intelligent solution for the generation and editing of documents and forms, covering the entire lifecycle of communication, document, and form management. The platform stands out for its flexible and adaptable approach, featuring guided assistants that enhance user interaction, accessibility compliance through PDF/UA generation, multichannel distribution capabilities, and compatibility across multiple devices. Built on modern technological standards, iberDok incorporates responsive design and an intuitive, multilingual interface, making it easy to use in diverse environments with a low learning curve.