Ayesa Digital and Flexxible forge a strategic alliance to revolutionize IT Management through proactive self-healing

Ayesa Digital integrates Flexxible’s technology into its Hyperautomation Suite, enhancing the employee experience by proactively anticipating and automatically resolving 25% of IT incidents.

Ayesa Digital also deploys the solution across its own organization, achieving significant efficiency gains in its internal operations.

Ayesa Digital, one of Spain’s top five technology services companies, has entered into a strategic partnership with Flexxible, Europe’s leading platform for Digital Workplace Management solutions. As part of this collaboration, Ayesa Digital has integrated Flexxible’s technology into its innovative Hyperautomation Suite as one of the core solutions powering its Proactive Self-Healing module.

This integration marks a paradigm shift in IT support. The Proactive Self-Healing module acts as an intelligent layer capable of continuously monitoring digital workplaces, detecting issues, and automatically remediating incidents—often before end users are even aware of a problem. The result is a dramatically improved user experience and increased productivity by minimizing disruptions and reducing downtime.

Furthermore, the solution’s architecture, built on an evolutionary microservices model, provides a foundation for continuous expansion of capabilities. This approach enables new use cases to be incorporated rapidly, progressively increasing the automation of routine tasks, reducing the need for on-site support, and advancing toward an increasingly autonomous, efficient, and scalable operating model.

The internal deployment at Ayesa Digital, which supports more than 11,000 professionals, has validated the value of this joint solution by optimizing and streamlining multiple internal processes. The platform is already proactively and automatically self-remediating 15% of IT incidents, demonstrating the tangible benefits of the technology. By adopting the solution within its own organization, Ayesa Digital has been able to prove the robustness and effectiveness of the integrated platform, reinforcing its ability to offer customers a solution backed by real-world experience and measurable business outcomes.

“Our partnership with Flexxible goes far beyond a technology integration; it brings to life our vision for the future of IT support—one that is proactive, intelligent, and focused on the employee experience,” said a spokesperson for Ayesa Digital. “By integrating the technology into our Hyperautomation Suite and deploying it across our own organization, we are not only delivering a proven solution to our customers, but also sharing with them our own success story.”

Through this strategic alliance, Ayesa Digital further strengthens its portfolio of high-value technology services, reinforcing its position as a market leader in digital transformation and hyperautomation.