After decades of focusing on digitalisation, the banking sector now faces a new frontier: integrating intelligence at the core of its operating model. The rise of foundation models, generative AI and cognitive architectures is shifting value away from pure execution toward the ability to interpret context, anticipate risk and orchestrate decisions in real time.
In this article, we explore why Banking as a Cognitive Platform is emerging as the natural next phase of transformation for the sector, what differentiates it from the digital paradigm, and how it enables institutions to evolve from fragmented processes to coherent, adaptive and strategic decision-making.
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